AFTER SALES CONTACT & CARE

Dual Aluminium don't just ‘fit and run’. We take full responsibility for our manufactured and installed products, right up to the point of use, and we continue to work with Site Managers and Main Contractors long after the installation phase of the project is complete.

We actively encourage constant feedback from site and we use this information to either modify and improve the current installation or make adjustments to subsequent phases of the contract. And we welcome this interaction, because, without fail, it will find it's way back into our internal processes at some level, where it is used to constantly fine tune and improve our overall service to our clients and Associates.

From Dual's perspective, this is a fundamental part of the on-going dialogue we have with architects and contractors alike. We encourage all of our partners to provide inputs on product quality, installation quality and logistics - and that process can start right here! Click the dialogue button and leave us your comments and ideas. We will call you within 24 hours to discuss your recommendations.